MAINTENANCE

Please fill in the form below to submit a maintenance request.

Please note: Live Easy buildings have been changed to Urban Estate. Please check for your building's new name under Urban Estate.

"*" indicates required fields

1Your Details

2Maintenance Request

3Additional Details

Unique ID

Brand*

Glenhazel Building Name*

My City Loft Building Name*

My Home Apartments Building Name*

Urban Estate Building Name*

Unit Number*

Account Number / Tenant Code*

This can be found on your monthly rent statement.

Lease Holder Name*

First Last

Cell Number*

Email Address*

Type of maintenance*

Please choose the electrical query*

Please choose the plumbing query*

Please choose the carpentry query*

Please choose the lock or handle query*

Please choose the glass query*

Please choose the steelwork query*

Please choose the gas query*

Does your prepaid meter have kilowatts/units

Yes

Have you contacted Ideal Prepaid?

Yes

Please add prepaid electricity voucher to your prepaid meter to add kilowatts/units

If you still do not have power after loading electricity, please select yes above and complete and submit this maintenance form

For prepaid meter assistance, please contact Ideal Prepaid at 0861 143 325

Please note that costs associated with blocked plumbing within the unit will be allocated to the tenant's account.

Prepaid meter number*

Hot water, cold water or both?*

Where is the shelf?*

What type of lock?*

Have you checked your gas bottle?

Yes

Please explain your electrical maintenance query*

Please explain your plumbing maintenance query*

Please explain your carpentry maintenance query*

Please explain your glass maintenance query*

Please explain your steelwork maintenance query*

Please explain your gas maintenance query*

Please explain your pest control maintenance query*